Sagacity Voyage

During the discussion with the Customer, never demean the competition's products or services, that's the most turning-off point for any sales call. If the customer shares any bad experience he/she had with the competition, listen to it, and don't start venting about it together 😉 Focus on your product and services, finding faults in the competition's product or services to place your product better might not take you far. PS- You never know if you are meeting the same customer and selling the competition's product ;)

While interacting with customers, If you are talking more about the product than its benefits, there are chances you might lose the game. Customers are not interested in knowing the features of the product but how these features will add value or benefit them. Eg- This pen has a wider nib Replace with- Wider Nib will result in a smooth writing experience and give neat handwriting. This washing machine has x technology Replace with- The x technology will save water and lead to clean clothing in the same cycle.

 I don't know what is odd- Jerry cap incident

 Yellow light got redundant

A product training can be conducted after reading a product brochure. A process training can be conducted after understanding the process. And sales training can only be conducted with experience of doing an ample number of sales calls. Sales calls make you an effective product, process and sales trainer. Real learning comes from the ground.  #SalesTrainingSeries-1

The element that has always led me to deliver impactful training sessions is Conviction. Be it a product or a process training, a sales training or you are facilitating a behavioural session, if you are convinced, have buy-in for what you are explaining,  the training will add value and leave an impact on your trainees.  

 A few years back, when I was in the exit process of my previous organisation, my senior HR made a customary call and asked generic questions, if there is any feedback or concern I want to share, is anything that needs to be improved, or if there is any other opportunity within the organisation, I would like to switch to etc.  I spoke to the person very openly and with transparency. I was really happy and proud to be a part of the organisation,  but something was not going right or else I felt so, I shared my specific concerns and feedback. One most important piece of feedback, I gave to the person was, I wish you would have made such calls earlier, during my 3+years in the organisation.  Being a top performer, having the highest appraisal ratings, a favourite team member does not ensure all is good, the changing cultures can be a concern too. HR should not wait for an exit interview to ask for concerns or role switching, etc. Such calls should happen at least every ...

 ਮੈ ਉਸ ਪਰਿੰਦੇ ਨਾਲ ਮੁਹੱਬਤ ਕਰ ਬੈਠੀ, ਜਿੰਨੇ ਪਹਿਲਾ ਹੀ ਕਿਤੇ ਹੋਰ ਆਲ੍ਹਣਾ ਬਣਾਇਆ ਹੋਆ ਸੀ। Mai uss parinde naal mohabbat kar bethi, jinne pehla hi kite hor aalna bnaya hoya si. I fell in love with the bird that had already made its nest somewhere else.

We ignore certain things and the ill behaviour of others, naming it as our Maturity. But is being mature at the cost of self-respect justified? There is a thin line between self-respect and Maturity. If you are taking a stand and speaking up, you are not being immature but protecting your self-respect.

 Happiest Birthday to the Man with whom I share a love-hate relationship!  Yet, can't do much without him :) May you be blessed with a life longer than mine

After few years, your and your partner's thoughts, beliefs, choices, etc. start becoming alike!

You might not get what you like; Start liking what you get and see the magic happening. Serenity Calling!

 Laugh out loud! Laugh your heart out! Nobody can or should define how a daughter, a daughter-in-law, a mother, a woman at work, or a woman in any social setup should laugh.

Have you ever noticed, when two people of the opposite gender, go out to eat at someplace  The serving person presents the cheque to whom? Is not the bill or cheque presented to the male member always or a majority of the time? Why? Food menu to her and drinks menu to him Why? We talk about equality, empowerment, etc. And still blind or okay to these silent gestures. Keep the cheque in centre of the table, and let us decide who pays!

Listen if someone tells you what the third person was saying about you. But don't believe, since you were never a part of the conversation 

 Happy Teachers day! To the good times, for teaching us to be grateful. To the not-so-good times, for teaching us to stay strong. To the mistakes, for giving us the lessons. To the experiences, for giving us the life learnings. To you and me for sharing the learnings  growing together!

It's been an expensive month, My AC stopped working and now refrigerator broke; Gratitude: Thankfully, all got repaired, at least saved the cost of buying new. It's been a bad month, I have got this health issue and I am on medication,  Gratitude: Thankfully, got to know well on time, Medicine will take care, saved the trauma of hospitalization. I just wasted my money and time; Went to Mall for shopping, spent hours and got something which needs to be exchanged now. Gratitude: Thankfully, I got some time off from the office/housework, and yes, who minds new clothes, I can exchange. My evening got spoiled, Planned of having fun and enjoy the evening, but this place was so boring, staying home would have been a good option. Gratitude: Thankfully, this was not my last evening of life, and at least I went out and explored a new place. A little change in perspective will help you in accepting more and complaining less.

Adding few greys to my hair, Spreading some wisdom in the air, Bringing more acceptance and forgiveness, Inviting more gratitude and humbleness, Letting go of insecurities and restlessness. With heaps of love and blessings  Wishing myself a very Happy Birthday!

 Birth of child may be the reason for your marriage, But don't make it the reason to sustain your marriage. Don't let parenting overshadow your relation!

Your clothes, house, lifestyle doesn't define you, Your approach, mindset, and demeanor do.